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Payments
What currencies are supported by Valyuz for sending and receiving funds?
We support more than 36 currencies, please see below the most used currencies: AED United Arab Emirates Dirham AUD Australian...
What is the payment processing time?
SEPA (Single Euro Payments Area) – a transfer standard used within the European Union and a few countries that aren’t...
Why Valyuz is asking me for information/documentation regarding my payments?
Valyuz is a payment service provider regulated by the Bank of Lithuania. Therefore, we are obliged to follow rules and...
How can I cancel a payment?
In case you would like to cancel a payment, you are required to submit a request via an internal message...
How do I request a payment recall?
If the payment hasn’t been executed, you can just cancel the payment. However, if the payment is currently being processed,...
Are there any countries that are restricted for payments?
In line with our anti-money laundering policy and sanction screening requirements, Valyuz is not able to receive and/or send funds...
Where I can find my bank details?
Please log in to your Valyuz online banking. All of your bank details can be found under the section “Receive...
How to sign multiple payments at once?
Click on the “For Authorization” option that would populate a list of your payments Select the payments you would like...
SEPA List
Please see below the SEPA countries list 2023 EU/EEA SEPA Countries Non-EEA SEPA Countries Austria Andorra Belgium Monaco Bulgaria San...
Does Valyuz support Instant SEPA?
No, SEPA Instant Credit Transfer scheme (Instant SEPA) is not currently available to Valyuz clients
Can we send and receive payments via SEPA Direct Debit?
SEPA Core Direct Debit and SEPA B2B Direct Debit are not currently supported by Valyuz.
What are SEPA Payments?
SEPA is a Single Euro Payments area used in the EU and several other non-eu countries (Andorra, Iceland, Liechtenstein, Monaco,...
What are SWIFT Payments?
SWIFT is the world’s leading global financial settlement and messaging facility, transmitting information and financial messages related to payments and...
What to do if my payment is missing?
SEPA: If you are expecting a SEPA payment and it isn’t credited to your account within 1-2 business days, it...
How can I check if IBAN is SEPA or SWIFT?
If you are not sure if a particular IBAN is part of SEPA or SWIFT, you can check this using...
How can I get proof of payment?
Unfortunately, it is not possible to get proof of payment via online banking. For such a request please contact [email protected]...
What supporting documents are requested?
Valyuz is a payment service provider regulated by the Bank of Lithuania. Therefore, we are obliged to follow rules and requirements...
Is it possible to deposit cheques to Valyuz account?
No, Valyuz and our correspondent bank do not support cheque deposits, neither via post or any other means.
SWIFT payments fees: OUR and SHA
When you make an international wire transfer (SWIFT) you can choose who pays the transfer charges. BEN, SHA, and OUR...
Local UK Payments
In the United Kingdom, there are three types of local payments in pound sterling (GBP), all of which utilize 8-digit...