Managing Existing Account

What are OTP/MAC Keys? How to switch to them?

Managing Existing Account

How can I close my account? Is there any fee to close the business account?

Managing Existing Account

What is a Request (former Signed Message)?

How do I set up a Two-Factor Authentication (2FA) on my account? What is a One-Time Password (OTP)?

Managing Existing Account

How to change my Two-Factor Authentication (2FA) method?

Managing Existing Account

What should I do if we have changes in the company?

Managing Existing Account

How can I change the contact details for my corporate account, such as the email address and phone number?

Managing Existing Account

How can I change my personal contact details, such as my email address and phone number?

Managing Existing Account

How can I reach Valyuz Support Team?

Managing Existing Account

How can I submit a complaint?

Managing Existing Account

What is required to proceed with the audit of the company? Is there an audit fee?

Managing Existing Account

Why is my account blocked or suspended?

Managing Existing Account

How to add a new user to my account?

Managing Existing Account

What should I do if I forgot my Password?