How can I close my account? Is there any fee to close the business account?

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We are sorry to hear that you are considering closing your account. To start, we suggest discussing your decision with your account manager.

If you decide to proceed with closing your account, please follow these steps:

• Contact Customer Support: Email our support team at support@valyuz.com or send a Request (former Signed Message) through online banking.

• Receive Further Instructions: After we receive your request, a support team member will guide you through the next steps.

• Balance Requirements: Ensure any negative or positive balance is resolved before closing your account. Transfer any remaining funds out of your Valyuz account or cover any outstanding balance.

Please note that the account closure at Valyuz does not have any fee.

How can I close my account? Is there any fee to close the business account?

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