Why is my account blocked or suspended?

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Your account could be blocked or suspended for any of the following reasons:

• Power of Attorney (POA) or License Expired: Required documentation, such as a Power of Attorney or license, was not provided on time and has expired.

• Periodical Review Questionnaire: The periodical review questionnaire was not submitted.

• Non-Responsiveness: Lack of communication or non-responsiveness for an extended period.

• Other Reasons: There may be other reasons specific to your account.

For more detailed information, please contact us at support@valyuz.com.

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