What payment supporting documents are requested?

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Valyuz is a payment service provider regulated by the Bank of Lithuania. Therefore, we are obliged to follow rules and requirements from our regulator – The Bank of Lithuania, and international regulations such as anti-money laundering and counter-terrorism financing rules.

As part of the security process, our compliance team must collect relevant information/documentation about your payment.

In most cases supporting documents are invoices and agreements, but you might be asked to provide something else upon request (e.g a specific licence).

We recommend that if you make or expect an urgent payment, it is always best to provide – an invoice and agreement in advance. You can attach supporting documents while you making an outgoing payment. And if you expect a payment, please provide supporting documents to support@valyuz.com.

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